Let’s face it — starting a partnership with a new service provider can feel like jumping into the unknown. Endless emails, confusing timelines, and way too many calls. At Goosebelt, we’ve made it our mission to change that narrative. Our onboarding process is designed to be smooth, clear, and (believe it or not) enjoyable. 🎉

Here’s how we do it — no chaos, just clarity:

1. It All Starts with a Kickoff Call 🤝

Once you sign with us, we schedule a quick kickoff call. This isn’t just a formality — it’s the foundation of everything we’ll build together. We’ll align on:

Your goals and expectationsOur approach and timelinesKey stakeholders and communication preferences

By the end of this call, we’re already in sync. Zero guesswork.

2. Your Personalized Onboarding Plan 📋

Every client is different — and so is every plan. Based on your goals, we create a tailored onboarding roadmap. This includes:

A timeline with clear milestonesWho’s doing what (on both sides!)Access to the tools and platforms we’ll use

And yes, we keep it all in one place, so you’re never lost in a maze of links and documents.

3. Meet Your Dedicated Team 🧠

You’re not handed off to a random department. You’ll meet the actual humans working on your project — not just their email signatures. We believe real relationships fuel real results.

Expect:

A point of contact who’s always in the loopTransparent communicationRegular check-ins (without overdoing it)

4. We Get to Work — But Keep You in the Loop 🔄

You don’t have to chase updates — we’ll bring them to you. Whether it’s a new deliverable, a weekly update, or feedback loops, we keep everything running with:

Async updates if that’s your styleWeekly recaps or Slack channelsEasy access to progress reports

The goal? You always know where we stand, without getting overwhelmed.

5. Your Feedback Fuels the Process 💬

Onboarding doesn’t mean a one-way street. We ask for feedback at every step. What’s working? What could be better? We adapt quickly — and we mean it.

Why Our Onboarding Works

✅ Clear expectations from day one ✅ A human-first approach ✅ Transparent tools and timelines ✅ Flexibility built in

It’s not just onboarding. It’s the beginning of a real partnership. One that feels calm, collaborative, and productive from the very start.

Looking for a Partner Who Actually Gets It?

We’d love to show you how simple and effective onboarding can be. Let’s chat and get started — minus the chaos. ✨